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About Metrics 200: Driving Value out of your HR Dashboard
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Do you have a dashboard in place but feel it's not achieving the desired response or driving the value you hoped it would? If so, you are not alone. Many organizations encounter this concern as they look to operationilize a dashboard. As PwC Saratoga works with organizations to increase the acceptance and use of their dashboard, we find common factors that have prevented success include: - Weak linkage between metrics and strategy
- Minimal (often zero) inclusion of financial and productivity measures and how HR programs influence those results
- A failure to answer the "so what" of the dashboard metrics (e.g. "so what" is the financial implication of reducing high performer turnover)
- Uncertainty on how to most effectively communicate and "tell the story" represented on the dashboard to Executives
If you are currently working through some of these challenges, we encourage you to attend our Metrics 200 course. Metrics 200: Driving Value out of your HR Dashboard is a continuation course to Metrics 101 and has been designed for individuals that have some basic experience with HR and workforce measures and have a dashboard in place. This is a great course for Business Partners, Generalists, COE Leaders and HR analysts. You should attend this course if any of the following scenarios apply to you: - You have some experience working with metrics/dashboards (and/or you have attended Saratoga's Metric 101 course)
- You have a dashboard in place and you're not sure it captures all of the right metrics or displays the right level of detail
- You have a dashboard in place but it fails to answer the "so what" questions Executives want answers to
- You would like to utilize metrics to illustrate the financial impact of HR decisions and programs
Through this one day interactive workshop, individuals will engage in a combination of lecture and exercises with a PwC Saratoga practitioner. The course will include "case study" exercises which have been designed to help build your knowledge and that can be transferred and applied to address the specific needs of your organization. By the end of the workshop, you will be able to: - Recognize important attributes to include in a dashboard
- Further refine the content of your dashboard
- Be able answer the "so what" behind metric results that Executives are most interested in (e.g." so what" is the financial impact if we decrease high performer turnover by 10%?)
- Develop a business case for HR initiatives based on metric results
- Identify measures that demonstrate the success of HR programs implemented
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February - Columbus, OH 2/11/2010 - Metrics 101
March - Chicago, IL 3/18/2010 - Metrics 101
April - McLean, VA 4/20/2010 - Metrics 101 4/21/2010 - Metrics 200
June - Dallas, TX 6/16/2010 - Metrics 101
September - New York, NY 9/14/2010 - Metrics 101 9/15/2010 - Metrics 200
October - San Francisco, CA 10/19/2010 - Metrics 101 10/20/2010 - Metrics 200
November - Atlanta, GA 11/2/2010 - Metrics 101 11/3/2010 - Metrics 200
PricewaterhouseCoopers’ Human Resource Services (HRS) practice
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